Global companies are facing challenges in preparing for the future, with only 11 per cent reporting readiness to build the organization of the future, according to the Deloitte Global Human Capital Trends Survey. The rapid digital revolution and shifting demographic, political, and social forces are driving the need for organizations to reevaluate their structures and strategies to adapt to digital disruptions.
Josh Bersin, principal and founder of Bersin by Deloitte, emphasizes the need for organizations to embrace technological advancements and adjust their mindsets to lead and engage the 21st-century workforce effectively. Deloitte’s extensive survey, involving over 10,000 HR and business leaders across 140 countries, highlights the shift towards networked organization models in response to the evolving digital landscape.
As companies navigate the changing workforce dynamics, the focus is on talent-centric approaches and team-based structures. Talent acquisition emerges as a critical concern, with organizations recognizing the importance of building a differentiated employee experience. However, there is a growing gap between the significance of talent acquisition and the ability to deliver a compelling employee experience post-acquisition.
Organizations are increasingly prioritizing immersive learning experiences to develop leaders capable of thriving in a digital environment. The significance of leadership in shaping the employee experience is underscored by the rise in experiential leadership programs, signaling the need for agile and digitally savvy leaders.
Digital transformation is reshaping human resource practices, with a majority of companies redesigning HR programs to leverage digital tools. The integration of disruptive technologies like artificial intelligence (AI) is becoming prevalent in delivering HR solutions and shaping the future workforce.
Organizations are urged to understand the evolving nature of jobs and the impact of technology on work processes. As cognitive and AI technologies gain traction in the workforce, companies are challenged to manage a blend of human employees, robots, and AI systems effectively. The emphasis on reskilling and people analytics is growing to align talent capabilities with the demands of the digital era.
Deloitte’s Human Capital Practice focuses on leveraging advanced analytics to drive talent management strategies and enhance HR practices. By combining industry knowledge, research insights, and multidisciplinary capabilities, Deloitte aims to help organizations navigate the complexities of human capital management and adapt to the changing business landscape.
The Human Capital Trends report highlights the imperative for organizations to embrace digital transformation, rethink leadership models, and prioritize talent development to build resilient and future-ready organizations. As businesses evolve in response to digital disruptions, the role of HR in driving organizational change and fostering a culture of continuous learning and innovation becomes increasingly vital.
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